Shipping & Delivery Policy

1. Nature of Products

Remopic exclusively sells digital products, including:

• Online courses delivered as downloadable PDF guides, ZIP packages, and video resources
• E-books in PDF format
• Study material packages in PDF/ZIP format

No physical goods are sold or shipped. All content is delivered digitally.

2. Delivery Method

After your payment is successfully processed, your purchased product is delivered via email to the address you provide at checkout. The email contains:

• A secure, time-limited download link for your product
• Your order confirmation and invoice
• Instructions for accessing and downloading the product

3. Delivery Time

Digital delivery happens automatically and near-instantly:

• Standard delivery: Within 5–15 minutes of payment confirmation
• Maximum wait time: Up to 60 minutes in rare cases of payment processing delays

If you have not received your download link within 60 minutes of a successful payment, please contact us immediately at support@remopic.com or call +91 9955846087.

4. Download Instructions

1. After purchase, check your email inbox (including the Spam / Promotions folder)
2. Open the email from support@remopic.com with the subject "Your Remopic Order"
3. Click the download link in the email to access your product
4. Download the file(s) to your device
5. For ZIP files: Extract using WinRAR, 7-Zip, or the built-in extractor on your OS
6. For PDF files: Open with Adobe Acrobat Reader or any PDF viewer

5. Re-Download Policy

Download links are valid for 7 days from the time of purchase. If your link has expired or you accidentally deleted the email:

• Email us at support@remopic.com with your order ID
• We will send a fresh download link within 24 hours on working days

We recommend downloading and saving your purchase immediately to avoid any link expiry issues.

6. Delivery Failure & Troubleshooting

If you do not receive the delivery email, please:

• Check your Spam, Junk, or Promotions folder in your email client
• Ensure you provided the correct email address at checkout
• Add support@remopic.com to your email contacts/whitelist
• Contact us at support@remopic.com with your name and payment transaction ID — we will manually resend your product within 24 hours

7. Payment Deducted but No Delivery

If your payment was deducted from your bank/UPI account but you did not receive the product:

• Do not panic — this is typically a temporary issue with payment gateway processing
• Email us at support@remopic.com with your payment receipt or bank transaction screenshot
• Call us at +91 9955846087 (Mon–Sat, 9 AM–6 PM IST)
• We will verify the payment and deliver your product within 24 hours
• If the payment cannot be verified, a full refund will be issued within 3–5 business days

8. Geographic Availability

Our digital products are available for purchase from anywhere in the world. However, our payment gateway currently processes payments primarily in Indian Rupees (INR) for customers in India. International customers may contact us at support@remopic.com for assistance.

9. No Physical Shipping

Remopic does not ship any physical goods. There are no shipping charges, no courier services, and no delivery timelines tied to physical logistics. All products listed on remopic.com are 100% digital and delivered electronically.

10. Contact for Delivery Support

For all delivery-related queries or issues:

Email: support@remopic.com
Phone: +91 9955846087
Response Time: Within 24 hours on working days (Monday–Saturday, 9 AM–6 PM IST)
Subject: "Delivery Issue – [Your Order ID]"